Capital.com is a 2016-founded global CFD broker. It has offices in the United Kingdom, Cyprus, Australia, Seychelles, and Gibraltar, each of which is locally authorized and regulated by the Financial Conduct Authority (FCA), the Cyprus Securities and Exchange Commission (CySEC), and the Financial Services Authority of Seychelles (FSA), respectively.
Capital.com positives and cons
Capital.com features minimal FX CFD fees and commission-free genuine stock trading for FCA and CySEC-regulated clients (typically UK and EU clients). The account opening procedure is straightforward and intuitive. Email and live chat assistance is outstanding, with prompt and comprehensive responses.
On the downside, stock index CFD fees (spreads plus overnight fees) are substantial, and the choice of offered products is restricted to CFDs (equity, index, crypto – the latter of which is not available to UK clients), commodities, and FX. Australian clients cannot purchase real stocks. Minor basic currencies for accounts are not available.
Some clients can trade real stocks for free and Forex CFD fees are modest, but stock index CFD fees (spreads plus overnight fees) are significant. There are no inactivity or withdrawal fees, which is a benefit.
How we ranked pricing
We ranked Capital.com’s fees as low, moderate, or high based on how they compare to those of all brokers we evaluated.
First, let’s review some fundamental words associated with broker fees. Trading costs and non-trading fees are what you should keep an eye on.
• Trading incurs transaction fees. Commissions, spreads, loan rates, and conversion costs are examples.
* Non-trading expenses include withdrawal fees and inactivity fees, which are not directly tied to trading.
In the sections that follow, you can find Capital.com’s most important fees for each asset type. For example, the most important fees in forex and stock index trading are spreads, commissions, and financing rates.
In addition, we compared Capital.com’s fees to those of two comparable brokers, XTB and XM. This choice is based on objective considerations such as the items provided, the client profile, the cost structure, etc. Here is a comprehensive list of Capital.com substitutes.
To gain a comprehensive understanding of Capital.com, let’s begin with the trading fees.
All information pertaining to fees was collected between November 1, 2021 and December 10, 2021.
Capital.com commissions
Capital.com has low trading commissions.
We acknowledge that it is difficult to compare CFD broker trading expenses. How did we therefore tackle the issue of making their fees transparent and comparable? We evaluate brokers by estimating the total fees associated with a typical trade for a selection of items.
We chose prevalent assets within each asset class:
• CFDs on stock indexes SPX and EUSTX50
• CFDs on Apple and Vodafone
• Forex Contracts for Difference: EURUSD, GBPUSD, AUDUSD, EURCHF, and EURGBP
A typical trade involves purchasing a leveraged position and holding it for a week before selling it. We chose a $2,000 position size for both stock index and stock CFDs, and a $20,000 position size for FX operations. Our leverage consisted of:
• 20:1 for stock index CFDs
• 5:1 for stock CFDs
• 30:1 for CFDs on currency
These all-encompassing benchmark fees encompass spreads, commissions, and financing costs for all brokers. Consider the judgement regarding Capital.com costs.
Capital.com’s stock index CFD costs are generally more expensive than those of its closest competitors.
Actual stock costs
Capital.com does not charge a commission on actual stock transactions.
Real stock trading is restricted to clients under FCA and CySEC (usually clients from the UK and EU) and the mobile app alone. We had trouble setting up a sub-account for stock trading in the app. In the end, a customer service representative had to manually configure it.
Non-trading charges
Capital.com charges no non-trading fees. We enjoyed that, unlike many CFD brokers, the broker does not charge an inactivity fee if you do not trade for a specific period of time. In addition, there are no account, deposit, or withdrawal fees.
Account activation
Capital.com provides one of the most straightforward, efficient, well-designed, and user-friendly account opening processes we’ve ever encountered. We are awestruck.
Can you establish an account?
Yes, you can open a Capital.com account if you reside in Pakistan!
Capital.com accepts clients from all around the world, with the exception of a few countries, most notably the United States.
What is Capital.com’s minimum deposit requirement?
Capital.com has a $20 minimum deposit when payments are transferred via credit/debit card, Apple Pay, or PayPal. For bank transfers, a $250 minimum deposit is required.
Account kinds
Individual accounts are Capital.com’s main account type. You can also create a business account, but you will need to contact customer service to do so.
Capital.com distinguishes between retail and professional clients. Even if you are initially classified as a retail client, you can eventually qualify as a professional client, allowing you to trade at higher leverage, for example. To qualify, you must meet the following requirements:
• Ten trades executed in the previous quarter; these trades must be noteworthy and relevant.
• your portfolio is worth over €500,000
• You’ve spent at least one year working in the financial industry
How to establish your account
The account opening process at Capital.com is excellent: quick and straightforward. Our account was approved within 1 day.
Here are the steps to opening a Capital.com account:
1. Create an account to gain access to the live platform immediately. This helps you to familiarize yourself with the site before to trading.
2. Click “Finish registration” within the system.
3. Review a series of questions regarding your basic data (country of residence, employment status, financial status). The streamlined aesthetic makes the procedure effortless and pleasurable.
4. Respond to questions regarding your expertise of specific products.
5. Select a currency for your account.
6. Upload your identification document (passport, driver’s license, or national ID card) and proof of domicile (bank statement, utility bill, etc).
Capital.com accepts the following documents for identity purposes:
Proof of identity: national ID / passport / driver’s license
Proof of residency: bank statement / utility bill
You must upload scanned documents of your chosen proof of identity and address. Once you have uploaded your documents, Capital.com will validate your account very fast.
Capital.com review – Account opening
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Deposits and withdrawals are free at Capital.com and various choices are given, including Apple Pay or PayPal. However, only five account base currencies are available.
Why does this matter? For two reasons. If you fund your trading account in the same currency as your bank account or you trade assets in the same currency as your trading account base currency, you don’t have to pay a conversion fee.
Deposit fees and alternatives
Capital.com charges no deposit fees.
In addition to bank transfer and credit/debit card, you can also use many electronic wallets like Apple Pay or PayPal (for UK and EU clients) to add funds to your account.
A bank transfer can take several business days, whereas credit/debit card payments are immediate.
You can only make deposits from accounts in your name.
Review of Capital.com – Deposit and Withdrawal – Deposit
Capital.com’s withdrawal costs and alternatives
Capital.com does not impose any withdrawal fees.
The same choices are available for withdrawals as for deposits.
How quickly can money be withdrawn from Capital.com? We tested the debit card withdrawal and determined that it required one business day.
You can only withdraw funds to your own accounts.
How may money be withdrawn from Capital.com?
• Enter your credentials to access your account.
• Click “Live” in the upper-right corner of the display.
• Select “Withdraw Funds” from the menu that appears.
• Select your withdrawal method and enter your desired withdrawal amount.
Web-based trading system
Capital.com’s web trading interface is user-friendly and well-designed, with transparent fee reports and a two-step login process. However, the site lacks customization options and price notifications.
Capital.com has developed its own trading platform. In addition, MetaTrader 4 (not available for UK clients) and TradingView are also available.
Look and feel
The web-based trading interface at Capital.com is intuitive and well-designed. All the essential features, such as search and portfolio reports, are simply accessible.
The inability to tailor the platform to one’s own needs is its greatest drawback.
Access and security
Capital.com offers a two-step login option, which is fantastic.
Search capabilities
The search capabilities are superior. There are predefined search categories (such as US stocks, indices, and commodities), as well as a search box where you can manually enter your search criteria.
Review of Capital.com – Web-based trading platform – Search
Accepting orders
There are no advanced order types, such as One-Cancels-the-Other (OCO), accessible on Capital.com. The following order types are valid:
• Market
• Limit / Stop
• Stop-loss / Profit target
• Certain termination
To further comprehend these terminology, please read our review of order types.
Two order time limits are available on the web trading platform: Good ’til time (GTT) and Good ’til cancel (GTC) (GTC).
Review of Capital.com – Web-based trading platform – Order panel
Warnings and notification
Price alerts and notifications cannot be configured on the web trading platform. This is a missed opportunity, as it is a user-friendly feature.
Portfolio and fee accounting reports
Capital.com provides transparent portfolio and cost information. They are accessible via the ‘Reports’ page, and you can immediately email it to yourself and download it as a CSV file, which is quite convenient.
Mobile commerce platform
Capital.com’s mobile trading interface is user-friendly, modern in appearance, and offers two-factor authentication and price alerts.
Similar to its web-based platform, Capital.com has built its own mobile trading platform.
The mobile platform supports a significantly larger number of languages than the web platform.
Look and feel
Capital.com’s mobile trading platform is user-friendly; users may quickly learn how to use its many features.
Review of Capital.com: Mobile trading platform
Access and security
Capital.com offers a two-factor authentication system for its mobile application. In addition, biometric authentication can be enabled.
Search capabilities
The search capabilities are superior. There are predefined categories, such as Top Riser/Faller and Most Volatile, as well as the option to manually enter search phrases.
Review of Capital.com – Mobile trading platform – Search
Accepting orders
The same order types and order time limits are available as on the web-based trading platform.
Review of Capital.com – Mobile Trading Platform – Order Board
Warnings and notification
You can configure alerts and notifications on the mobile platform of Capital.com. To configure the alerts, click on the asset and then select the price level for which you wish to get notifications.
Desktop trading platform
MetaTrader provides the desktop trading platform for Capital.com. It is configurable and enables price notifications, but it lacks two-factor authentication, has an outdated design, and is unavailable in the United Kingdom.
Capital.com has no proprietary desktop trading platform; instead, it uses MetaTrader 4. MetaTrader 4 is accessible to all accepted clients outside of the United Kingdom.
Look and feel
The desktop trading interface of Capital.com is very customizable. It is simple to modify the size and placement of the tabs.
However, the platform feels obsolete and many functionalities are difficult to locate. For instance, it took us considerable time to determine how to add an asset to the watchlist.
Review of Capital.com – Desktop trading platform
Access and security
Capital.com only offers a single-step login process for the MetaTrader 4 platform. Two-factor authentication would increase security.
Search capabilities
The search features are adequate. As there are numerous currency categories, the categorization of available assets can be a little difficult. We also lacked the standard search tool that allows us to manually enter asset names.
Evaluation of Capital.com – Desktop trading platform – Search
Accepting orders
Complex orders such as one cancels the other are not supported by the platform. There are the following order kinds available:
• Market
• Limit / Stop
• Stop-loss / Profit target
• Certain termination
Trailing Stop is only available on the desktop MT4 platform (MT4 is not available for UK clients).
Read this summary if you are unfamiliar with the various order types.
These are the acceptable order time limits:
• Valid until cancelled (GTC)
• Good till the end (GTT)
Review of Capital.com’s Desktop Trading Platform and Order Panel
Warnings and notification
You can configure alerts and notifications via email, push notifications to mobile devices, and desktop notifications.
To set up email or mobile notifications, enter your email address and your mobile MetaQuotes ID (available in the settings of the MT4 app). To add them, click ‘Options’ under ‘Tools’.
Portfolio and fee accounting reports
Capital.com provides transparent portfolio and cost information. Finding your profit-loss balance and the commissions you paid is simple. These reports are accessible via the “Account History” tab. Select “Save as Detailed Report” after right-clicking on a position.
Markets and merchandise
When compared to other CFD brokers, Capital.com offers an exceptional selection of CFD products. However, it lacks popular asset classes such as exchange-listed futures, and there are few actual ETFs.
Capital.com is a broker of CFDs. Read our CFD trading advice to learn more about CFDs.
Capital.com offers a greater variety of CFD products than other brokers.
As of January 2021, the FCA has prohibited the sale of crypto-derivatives to retail consumers in the United Kingdom.
Be cautious when trading forex and CFDs due to the high leverage levels that are preset. The broker permits clients to adjust leverage, which is fantastic. When you wish to reduce the risk of your trade, adjusting leverage is a beneficial tool.
Stocks and ETFs
Clients of Capital.com can trade actual stocks commission-free.
You can invest in the stock markets of the United States, the United Kingdom, Germany, France, Italy, Spain, and the Netherlands.
This service is only offered to clients under FCA and CySEC (usually the United Kingdom and the European Union) and only via the mobile app where we experienced trouble setting up the sub account. We attempted to open a new sub-account for stock trading, but this option was unavailable. In the end, a customer service representative had to manually configure it.
Research
On its website, Capital.com provides excellent charting tools and analytics. We lacked, however, fundamental data and analytical tools such as pattern recognition.
Capital.com’s web-based trading platform provides access to its research resources. Like the platform itself, each tool is user-friendly, and the language selections are identical to those of the web site.
Exchanging ideas
Capital.com does not provide trading ideas, which are analyst recommendations to buy, hold, or sell a certain asset. On the other side, Capital.com TV and the ‘News and features’ section provide high-quality assessments of market events and assets. These tools are available on the internet. These assessments provide information regarding what and how to trade.
Review of Capital.com – Research – Capital.com TV
Fundamental data
Capital.com doesn’t give fundamental facts.
Charting
Capital.com offers excellent charting tools. The charts are simple to modify, and numerous technical indicators are available.
Review of Capital.com – Research – Charting
RSS feeds
The ‘Discover’ menu item on Capital.com provides access to a fantastic news stream. The feed is simple to read, integrated into the platform, and contains pertinent graphics and charts.
Review of Capital.com – Research – News
Other research resources you will value
On Capital.com’s trading platform, there are trading statistics, such as the most traded or most volatile assets. These statistics can be seen in the ‘Discover’ section.
Customer support
Capital.com’s customer service ranks among the best in the industry. We received prompt and thorough responses, and help is available around-the-clock.
You may contact Capital.com via:
• live conversation
• phone
In addition, you may contact the broker via multiple different channels, including WhatsApp, Telegram, Facebook Messenger, and Viber, which is a significant bonus.
Capital.com provides an excellent live chat service; whenever we asked a question, day or night, we always received a response within minutes and were connected to a representative. The relevancy of the responses was adequate.
Email assistance is also effective, as we received responses to even the most complex inquiries within a day. We also appreciated that relevant FAQ sites were supplied to us automatically after sending our email. These pages were generally pertinent.
When we tried phone support, we obtained prompt and trustworthy responses.
Client service is available around-the-clock, which is fantastic.
Review of Capital.com – Customer Service
Education
Capital.com’s schooling services are great. There is a demo account, videos, and courses available.
Capital.com offers the following learning options:
• Trial account
• General educational videos
• Platform tutorial videos
• Webinars
• Academically sound articles
• Glossary
• Educational classes (on different topics, ending with a quiz)
Capital.com’s offering of a demo account is a positive, as it is usually advantageous to be able to test the trading platform for free before joining up.
The majority of the educational articles are organized by asset class (forex, commodities, stocks) and feature embedded videos.
Safety
Capital.com possesses group entities that are locally authorized and controlled by authorities, such as the FCA and ASIC. On the downside, it lacks a banking license and does not provide any financial information.
Is Capital.com regulated?
Yes, Capital.com has group entities that are licensed and regulated by local authorities, such as the UK’s Financial Conduct Authority (FCA), the Cyprus Securities and Exchange Commission (CySEC), the Australian Securities and Investments Commission (ASIC), and the Financial Services Authority of Seychelles (FSA).
Is Capital.com safe?
To determine whether a brokerage is trustworthy, we strongly suggest you to verify the following:
• how you are protected in the event of a mishap
• what the broker’s background is
How you are safeguarded
The extent to which you are covered by investor protection depends on the legal body to which you belong. This useful spreadsheet lists the accessible countries and regulatory bodies.
*Capital.com complies with local insurance requirements by maintaining proper insurance coverage.
Capital.com offers insurance against negative balances. If your account balance falls into negative territory, you will be safeguarded.
Background
In 2016, Capital.com was created. It has offices in Australia, London, Cyprus, Seychelles, and Gibraltar. The longer a broker’s track record, the more evidence there is that it has successfully weathered prior financial crises.
Bottom line
Capital.com is an excellent CFD broker with businesses regulated by top-tier regulators such as the FCA and ASIC.
Positive aspects include inexpensive forex CFD costs, user-friendly account opening, and great customer service.
Stock index CFD costs are expensive, and Capital.com only offers CFDs (equity, index, crypto – the latter is not available to UK clients), commodities, and FX as trading items. As account basis currencies, only major currencies are supported, and price alerts are unavailable on the website.
Since there are no inactivity fees and account opening is quick, feel free to test out Capital.com.
CFDs are complicated instruments that carry a high risk of fast financial loss owing to leverage. 81.40 percent of retail investor accounts who trade CFDs with this supplier lose money. Consider whether you comprehend how CFDs operate and whether you can afford the high risk of losing money.
FAQ
How do I deposit money into Capital.com?
You can finance your Capital.com trading account via bank transfer, credit/debit card, Apple Pay, or PayPal. Simply navigate to “Fund my account” in the client area or mobile app and select your chosen method. Capital com charges no deposit fees.
What is the cost to launch Capital.com?
Before you can begin trading at capital.com, you must fund your trading account with a minimum of $20 using credit/debit card, Apple Pay, or PayPal. After making your initial payment, you can invest as little as $1 at a time.
Does Capital.com take PayPal?
Yes, you can use PayPal to fund your capital.com trading account if you reside in the United Kingdom or the European Union.
How long does it take to open a Capital.com account?
The registration procedure should take approximately 15 minutes to complete. Once Capital.com gets all of your information and documentation, your account will typically be approved within 24 hours.
How long does it take for my account to get approved by Capital.com?
Theoretically, your account will be approved within 48 hours of completing the registration form and uploading all required identity verification documents. Typically, Capital.com will approve your account in less than 24 hours.
How do I determine if my Capital.com account has been approved?
Capital.com will send you an email as soon as your account is enabled.
Can I use a debit card to deposit to Capital.com?
Yes, you can use a debit card to fund your Capital.com trading account. Depositing using a debit card is free, and the funds will appear in your account promptly. Please note that you may only use cards in your own name, and that Capital.com does not accept deposits from US banks or US customers.
